The Making of a Pro® - next generation real estate training

Office Suite User Agreement

Last Updated: September 2, 2008

The following User Agreement ("Agreement") governs the use of The Making of a Pro® Office Suite (“Office Suite”), The Making of a Pro® product (“Product”), and the use and limitations of the Office Suite Instructor’s License (“License”), as set forth by Shale LLC, a Washington limited liability company (“Shale”).

Please read the rules contained in this Agreement carefully. This Agreement can be accessed at any time at http://www.themakingofapro.com/os_agreement.htm. Your use of and/or registration of Office Suite will constitute your agreement to comply with these rules. Please do not use Office Suite if you do not agree with these rules. If you fail to comply with these rules Shale may suspend or terminate your license, without advance notice, as well as pursue damages and other remedies available at law and in equity.

This Agreement may be modified from time to time. The date of the most recent revision will appear on top of this page. Before purchasing Office Suite or renewing your License, please make sure to read the current Agreement to make sure that you agree with its rules and conditions.

1. Office Suite

	a.	Description
		The term Office Suite describes a package designed for real estate offices or other facilitators ("Facilitators") to utilize The Making of a Pro® program ("Program") as a training tool for realtors or others who wish to participate in the instructional program ("Participants"). Office Suite includes several components which are described in section 1b.

	b.	Components

			1.	The Making of a Pro® Product
				Office Suite includes one copy of the Product. The Product is a real estate training series that is comprised of several Video DVDs and Audio CDs.

			2.	Instructor’s License
				The License is described in section 2.

			3.	Facilitator’s Guide
				The Facilitator’s Guide (“Guide”) explains how the Program may be presented to Participants. It includes teaching materials for the six sessions featured in the Product, as well as monthly coaching sessions, which follow the initial training.

			4.	Monthly Coaching Handouts
				Office Suite includes a digital version of the agent handouts for the monthly coaching sessions that are part of the training program, which is outlined in the Guide.

			5.	Complete Handouts & Homework Assignments
				Office Suite includes a digital version of the Complete Handouts & Homework Assignments for the six sessions featured in the main program.

			6.	Office Suite Support
				All active licensees qualify for free Office Suite e-mail support. The support section of our Web site is located at http://www.themakingofapro.com/support.htm.

			7.	Free Updates
				See section 1c for information about component updates.

	c.	Component Updates
		The components listed above may be updated from time to time. All active licensees are eligible for free downloads of updated digital versions of the Facilitator's Guide, the Monthly Coaching Handouts, and the Complete Handouts & Homework Assignments. These updated versions can be found on our Web site at http://www.themakingofapro.com/downloads.htm. Updated versions of the Product and other products may be purchased on our Web site at http://www.themakingofapro.com.

2. Office Suite Instructor’s License

	a.	License Activation
		To activate your License visit http://www.themakingofapro.com/officesuite/activation.htm. You will be instructed to enter your Office Suite registration code (“Code”) which either will be sent to you via electronic mail or is included in your Office Suite package. Please note that your license must be activated within 14 days from the receipt of your Code.

	b.	Term of the License
		Your License will expire one calendar year from the day following your License activation date. If you purchase Office Suite with a multi-year License, it will expire after the initial term of the License, which may be up to three calendar years.

	c.	Transferability
		Each License is non-transferable and is only assigned to one office or individual.

	d.	Scope of the License
		The License authorizes you to present the Program to the Participants and to use your copy of the Product and the Guide for that purpose. It does not allow you to loan out the Product to the Participants. Each Participant is required to purchase a copy of the Product.

3. Registration Codes

	a.	Office Suite Registration Code
		When purchasing Office Suite, you will be assigned a Code. This Code will be delivered to you via electronic mail once your purchase has been completed (for Web site orders), or it may be included in your Office Suite package (for orders from one of Shale’s sales agents). Use this Code to activate your License on our Web site.

	b.	Training Group Code
		Each copy of Office Suite includes a unique training group code (“Training Code”). Depending upon the Product purchase method which you choose (see section 6), you may decide to provide the Participants with this Training Code. Participants may enter this Training Code when they purchase the Product on our Web site and this may qualify them for free shipping or other discounts.

4. Discounts

	a.	Multi-Product Purchases
		You may qualify for a discount if you purchase multiple copies of the Product at the same time. To view our current discount schedule, visit http://www.themakingofapro.com/discounts.html.

	b.	Multi-Year Licenses of Office Suite
		You will qualify for a discount if you choose to purchase Office Suite with a multi-year License. To view our current discount schedule, visit http://www.themakingofapro.com/discounts.html.

5. Product Purchase Requirement for Participants

	You must require each Participant who takes part in any of the Facilitator's classes and/or monthly coaching sessions to purchase a copy of the Product.

6. Product Purchase Options

	Product can be purchased in each of the following ways:

	a.	Wholesale Purchases of Office Suite
		You may purchase Product and sell it to the Participants. By choosing this method you would become a reseller for the Product.

		If you are a Washington business and you furnish us with a proper resale certificate as provided by WAC 458-20-102, we will not have to collect the Washington State sales tax from you on our sale to you.

		You can download a copy of Shale’s resale certificate at http://www.themakingofapro.com/Resale_Certificate.pdf.

	b.	Direct Sales to Participants Through Our Web Site
		Participants may purchase the Product directly from our Web site at http://www.themakingofapro.com. In the event that you advise your Participants of this method of purchase, please provide them with the Training Code mentioned in section 3. By entering this Training Code during their online orders the Participants may qualify for free shipping or other discounts.

7. Licensing of Office Suite and Product

	a.	Licensing of Office Suite
		Office Suite may be licensed to an individual, an office, a brokerage or any other entity for the term of the License. See section 2 for more information on the License.

	b.	Licensing of the Product
		The License authorizes you to present the Program to the Participants and to use your copy of the Product and the Guide for that purpose. It does not allow you to loan out the Product to the Participants. Each Participant is required to purchase a copy of the Product.

8. Disclaimers

	a.	General Disclaimer
		The Program contains suggestions based on personal experience and observations. No claim is made as to the results to be obtained by using the strategies or suggestions contained herein. Shale, including without limitation, its employees, managers, members, agents, and associated third parties do not assume any responsibility or liability with respect to the content of this program. The Program was designed for full-service realtors and its content may not be applicable to all realtors.

	b.	Commission Disclaimer
		All figures, calculations, percentages, and commissions mentioned in the Program are for illustrative purposes only and are not intended to represent or suggest either local or current industry practice, nor those used by Renee Chatalas.